Policy

Shipping Policy

Everything you need to know about how we process, ship, and deliver your safety gear worldwide.

The Wayfeld Quality Commitment

Unlike standard retailers who ship blindly from warehouses, Wayfeld operates as a boutique security studio. Because we deal with safety equipment—from door locks to personal alarms—we believe quality is non-negotiable.

Processing Time: The Verification Period

Please allow 2–4 business days for your order to be processed. During this time, our team manually inspects, tests, and packages your gear at our centralized facility to ensure it meets our strict reliability standards before it begins its journey to you.

Shipping Rates

We offer worldwide shipping to most major regions.

Orders over $100 FREE
Orders under $100 Calculated at checkout

Estimated Delivery

Once your order passes quality inspection and is handed to the carrier:

International delivery 8–15 business days
Actual times may vary due to customs, local carriers, or holidays.

Order Tracking

As soon as your gear is shipped, you will receive an email with a tracking number. You can track the status of your package at any time via our website.

Customs, Duties & Taxes

Wayfeld is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer, including tariffs, taxes, and VAT.

Lost or Stolen Packages

If your tracking shows delivered but you haven't received it, please check with neighbors or your local post office. If the carrier confirms it's lost in transit, contact our support team immediately so we can assist you.

Have questions about your shipment? Contact our support team — we're here to help.